The best solution is doing a direct connection with a single cable that has the same connection type on both ends. For more details, please review this article: Using Video Cable Adapters, Splitters and/or Docking Stations in Computers not Manufactured by Intel. This is because we cannot test all of them, so we cannot guarantee that these are going to work. It is worth mentioning that Intel does not recommend the use of any kind of adapters, dockings, or converters. Check with your computer manufacturer (OEM) Dell* if additional firmware is available, for instance, a BIOS update or drivers for the docking station.We recommend updating to that driver that has been released to address this issue as per Dell* documentation and also since this is the customized and recommended driver provided by DELL* for your computer model. Fixed the issue where the monitor does not display when it is connected to the system through Dell D6000 dock.Reviewing the driver details, under Fixes & Enhancements it says: Hello you for posting on the Intel® communities.Ĭhecking DELL* website for this laptop XPS 13 9310, we noticed that there is a newer customized graphics driver available, Version 27.20.100.9565, A06, published date is " ".
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